Remote Account Manager Full Time

About This Opportunity

ElevenLabs is hiring a remote Account Manager from India to support enterprise customers using the ElevenLabs Agents Platform, helping them deploy and scale conversational AI while driving product adoption and account growth.

Eligible Remote Locations: India

What You’ll Do

Advise enterprise customers on AI agent design, personas, conversation flows, tool integrations, and voice customization.
Guide customers through best practices for deploying and scaling agents across web, mobile, and telephony.
Help integrate conversational agents with customers’ existing data sources and systems.
Analyze agent performance data and conversational logs to identify friction points and optimization opportunities.
Improve agent accuracy, user experience, and reliability at scale.
Own expansion outcomes across a defined portfolio of enterprise accounts.
Identify and qualify cross-sell and expansion opportunities.
Drive deeper product adoption and multi-product usage.
Partner with Sales, Engineering, and other Account Managers to turn technical success into long-term customer growth.
Build and maintain strong relationships with enterprise customers.

What They’re Looking For

5–7 years of Customer Success or Account Management experience supporting complex B2B SaaS, developer tools, or AI/ML products in India.
Experience building and deploying AI agents.
Experience with API integrations and comfort working with SDKs.
Proven experience driving revenue outcomes, including owning a revenue quota and closing cross-sell opportunities.
Strong problem-solving, technical, and analytical skills.
Excellent communication and relationship-building skills across different levels of an organization.
Strong understanding of the Indian market and its cultural nuances.
Self-motivated and comfortable working independently in a remote or distributed team.

What ElevenLabs Offers

Remote-first work environment.
Annual professional development stipend.
Annual social travel stipend.
Annual company offsite.
Monthly co-working stipend for employees who are not near a main hub.
Opportunities to work across teams and take on broader responsibilities as the company grows.

Apply directly with them by clicking on the apply button

*Please only apply if you meet the requirements*

Tagged as: Account Manager, Account Manager India, AI Account Manager, AI Agents, API & Integrations, B2B SaaS, conversational AI, Customer Success Manager, Enterprise Account Management, Remote Account Manager, Revenue Growth, SaaS Customer Success