Outcapped is hiring a detail-oriented Operations Associate to support the day-to-day operations of mission-driven startups.
This is a hands-on role focused on keeping systems organized, information accurate, workflows running smoothly, and operational tasks completed on time.
You’ll work alongside more experienced operators and gain practical experience in building and maintaining effective operational systems.
Outcapped plans to hire three Operations Associates over the next three months, with applications reviewed on a rolling basis.
Systems & Tools
Maintain accurate and organized information across tools such as Notion, Airtable, and Google Workspace.
Support permissions reviews and basic system audits.
Test workflows and identify potential issues before they are rolled out.
Research and assist with implementing new tools.
Configure and QA simple workflows and integrations.
Documentation & Processes
Create and maintain SOPs, guides, checklists, and internal documentation.
Keep documentation accurate, organized, and easy for others to use.
Help improve processes so that operational work becomes more consistent and repeatable.
Finance & Administrative Support
Track expenses and process invoices.
Assist with basic financial reconciliations.
Support compliance-related information gathering and organization.
Coordinate with vendors when needed.
Handle general administrative and operational tasks.
Website & Content
Update website pages and basic website content.
Upload blog posts and other content.
Check links, forms, and pages to ensure everything is working correctly.
Identify inconsistencies or errors and flag them early.
Day-to-Day Operations
Handle ad hoc administrative and quality-assurance tasks.
Maintain trackers and operational information.
Follow through on assigned tasks and deadlines.
Proactively identify issues and suggest improvements.
Required
1–3 years of experience in operations, administration, or a similar role.
Experience supporting one or more operational areas such as tooling, finance, documentation, administration, or process coordination.
Strong attention to detail and organizational skills.
Excellent written and verbal English communication.
Comfortable using tools such as Notion, Google Workspace, and Slack, or able to learn new tools quickly.
Reliable, proactive, and consistent in completing assigned work.
Comfortable working independently in a remote environment.
Experience working in a startup or fast-paced environment.
Familiarity with no-code and automation tools such as Airtable, Zapier, or Make.
Interest in AI tools, automation, and improving operational efficiency.
Experience creating or maintaining SOPs and process documentation.
Exposure to bookkeeping, website administration, or vendor coordination.
Compensation is determined based on role scope, experience, availability, and location.
€25–€35 per hour
Full-time equivalent: approximately €40,000–€80,000 per year
The published range is a guideline rather than a fixed salary bracket.
Full-time position.
Employment may be through an EOR, direct employment in Germany, or a contractor arrangement.
Full-time employees receive a customized benefits package.
Contractors can determine their preferred benefits and rate structure.
Remote-first environment.
Requires 3–4 hours of overlap with CEST working hours and 3–4 hours of overlap with Pacific Time three days per week.
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