Customer Support Virtual Assistants (Email, Chat & Ticket Support – US & UK Clients) Hourly

About This Opportunity

We are currently recruiting for multiple clients and companies from the US and UK who are looking to hire Customer Support Virtual Assistants to help manage customer communication and support channels.

Instead of posting multiple individual job posts, we are creating a central candidate pool.

This allows our clients to review qualified candidates in one place and reach out directly to those they are interested in.

If you apply to this job post, your SkillSpotterZ profile will be available for review by all the clients and companies we are currently recruiting for.

Roles We Are Hiring For

• Customer Support Virtual Assistants
• Customer Service / Helpdesk VAs
• Email & Chat Support VAs
• Ticketing & Inbox Management Support
• Customer Experience (CX) Support

(Exact responsibilities, tools, and schedules vary by client and will be discussed directly when they contact you.)

What Makes You a Strong Candidate

These are not required, but clients strongly prefer candidates who have:

• A complete SkillSpotterZ profile
• A portfolio link
• A LinkedIn profile or professional social presence
• Strong written communication and clear English
• A calm, problem-solving mindset

If you are transitioning into sales, having sample scripts, KPIs, or mock outreach examples will help your profile stand out.

📹 Intro Video (Optional but Highly Recommended)
Many clients now ask for a short intro video (under 2 minutes) to better understand your communication style, English level, and professionalism.
Candidates who include a short video often receive more responses and faster outreach.
(You can record a simple video, upload it to Google Drive, and include the link in your profile or portfolio.)

If you don’t have one yet, you can still apply — we recommend working on this in the future.

Who Should Apply

Virtual Assistants & Freelancers with customer support or service experience

Candidates comfortable working with US/UK customers and time zones

Professionals open to part-time or full-time remote roles

If you are new to customer support, highlighting communication skills, empathy, and reliability will help your profile stand out.

Why Apply Through SkillSpotterZ

One application → exposure to multiple employers

No cost or fees, we are your free matchmaker

Direct client communication

Personally reviewed profiles (not automated matching)

Apply if this sounds like a fit — we’d love to see your profile and share it with the right clients and companies.

Tagged as: Chat Support, Customer Support, Email Support, freelancer, Ticket Support, Virtual Assistant