Remote Technical Customer Support Assistant Part Time

A SaaS company from Miami is hiring a Remote Technical Customer Support Assistant to help users with troubleshooting and inquiries.

Job Location: Remote, work from anywhere you are!

Preferred Applicant Location: Europe, Asia, South America.

Note: SkillSpotterZ is recruiting on behalf of the Company (confidential) and will help you stand out and get hired by vouching for you. Full details about the Company will be shared upon interview.

🟣 Key Responsibilities for the Remote Technical Customer Support Assistant:

• Assist users via email, chat, and tickets.
• Provide basic troubleshooting for software issues.
• Document common problems and suggest improvements.

🟣 Required Skills for the Remote Technical Customer Support Assistant:

• Previous customer support experience is a plus.
• Strong problem-solving and communication skills.
• Familiarity with helpdesk tools like Zendesk or Freshdesk.

🟣 Why apply?

• No phone calls – all communication is text-based.
• Long-term collaboration with a growing SaaS company.

📩 How to apply?

Click ”Apply” to submit your profile on SkillSpotterZ, and if qualified, our recruiter will reach out via email for an interview.

*We will also consider and contact you for other open Remote Technical Customer Support Assistant jobs worldwide.

🟣 Bonus: Taking SkillSpotterZ Skill Assessments increases your chances of being considered!

Tagged as: Customer Support, Helpdesk, remote, SaaS