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DevRev is hiring a Software Engineer to build and integrate AI-powered solutions that connect the company’s platform with customer systems and workflows.
This role focuses on developing integrations, AI agents, and data-driven solutions that help customers unify their tools, automate workflows, and extract actionable insights.
You’ll work closely with both engineering and customer-facing teams to design and deliver scalable technical solutions.
Design, develop, and deploy AI agents, automations, and integrations
Connect DevRev with customer systems and workflows
Implement scalable solutions across diverse tech stacks
Integrate SaaS and non-SaaS platforms using APIs, webhooks, and real-time architectures
Build reliable data pipelines for seamless data flow between systems
Work with event-driven and pub/sub architectures
Apply prompt engineering and generative AI techniques
Work with large language models (LLMs) and frameworks such as RAG and function calling
Improve AI agent performance and accuracy
Write SQL queries and analyze data to generate insights
Build dashboards and reporting tools for customer decision-making
Work with data modeling, schema alignment, and transformations
Develop rapid proof-of-concepts and technical demos
Iterate based on customer feedback and stakeholder input
Refine solutions to meet evolving requirements
Spend time working directly with customers (approx. 30%)
Gather requirements, troubleshoot issues, and guide implementations
Translate business needs into technical solutions
Work closely with engineering, product, customer success, and revenue teams
Maintain communication loops to ensure alignment across stakeholders
Support technical adoption and onboarding for customers
Participate in technical workshops and implementations (including travel up to 30%)
Document solutions, workflows, and integrations clearly
Troubleshoot and resolve technical and non-technical blockers
Tagged as: Engineering, software, software engineering, TypeScript/JavaScript and Python
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