Customer Representative VA from Africa Full Time

SkillSpotterZ is posting this job on behalf of our partnered Clients.

A Manchester, UK–based SaaS company is hiring a Customer Representative VA from Africa to support their software users.

Responsibilities for the Customer Representative VA:

• Respond to customer inquiries via email and chat

   

• Assist with onboarding new users

   

• Provide step-by-step troubleshooting

   

• Escalate issues to tech support

Requirements:

• Previous VA or customer support experience

   

• Strong English written skills

   

• Tech-savvy and good problem-solving skills

   

• Reliable internet

Perks:

• Long-term VA role; Work with an innovative SaaS company; Remote setup

If you’re a Customer Representative VA from Africa looking for ongoing remote work, apply here with your profile, and we will present you in front of the Client and arrange an interview. Once you qualify, we will reach out via the email address provided in your profile.

Tagged as: Customer Representative, Virtual Assistant